Frequently Asked Questions
What makes an Ella Acrylic Walk In Bath stand out in the crowd?
Ella Acrylic Walk In Baths help transform your bathroom into a luxurious, safe place to retreat to each day as part of a healthy lifestyle. Our Dual Drain system assures you an easy exit from your spa in as little as 80 seconds* without relying on pumps or motor. We’ve doubled up on everything to ensure your safety… Two 2″ Brass floor drains linked by four stainless steel cables to the comfortable, ADA compliant Brass overflow covers mean safe exit from your spa every time.
Why are Ella Acrylic Walk-In Baths the right choice for you?
Ella Walk In Baths are loaded with features to ensure a safe, luxurious bathing experience for everyone. Our Dual Drain system, Therapeutic Air and Hydro Jets, O3 enhanced Bidet Air Jets, LED Chromatherapy Lighting, Water Sterilization system and In Line Water Heater are combined to offer a more therapeutic bathing experience than a traditional bathtub.
Where are Ella Acrylic Walk In Baths certified?
Ella Walk In Baths are ETL Certified for the North American market. ETL Testing Laboratories is recognized by OSHA (Occupational Safety & Health Administration) as a Nationally Recognized Testing Laboratory (NRTL), just like the UL & CSA. Ella Walk In Baths are equipped with UL certified water and air pumps.
What makes an Ella Acrylic Walk In Bathtub door water tight?
All Ella Acrylic Walk-In Bathtubs are designed with a leak-proof door seal system. The leak-proof silicone seal is pressurized by setting the door locking arm into place which takes approximately 1 pound of force. Additionally, the weight of water inside the tub further compresses the door seal making it completely leak proof. We have so much confidence in our door seal it’s backed by our Lifetime Limited Warranty.
What is the difference between Ella Acrylic and Ella Gel Goat Fiberglass Walk In Baths?
Ella Walk In Baths features full lines of Acrylic and Gel Coat fiberglass Walk In Baths and it’s important to understand the differences when selecting which one is right for you. Both tubs are made with fiberglass reinforcement, however the main difference is found in the surface. The Acrylic Tubs are formed from a solid sheet of material resulting in a brilliant finish that is nonporous, impermeable to mold and mildew, long lasting, and easy to maintain. Gel Coat Fiberglass provides the versatility to make durable, long lasting walk in bathtubs in a variety of sizes and applications that cannot be achieved with Acrylic material. Together both materials provide many luxurious options for bathrooms and bathers of all shapes and sizes.
Can I shower in an Ella Acrylic Walk In Bath?
Ella Walk In Baths come equipped with a handheld shower unit. A shower curtain can be added to provide a barrier for any overspray.
Are Ella Acrylic Walk In Baths built to last a lifetime?
Ella Acrylic Walk In Baths are built and designed to last a lifetime with zero maintenance except normal surface cleaning. Our spacious baths have been independently tested to meet and exceed performance requirements across the US and Canada.
What is the warranty for an Ella Acrylic Walk-In Bath?
Ella Acrylic Walk In Baths come with a lifetime limited warranty on the acrylic shell, stainless steel door+seal and stainless steel frame. The working parts are covered by a 5 year warranty. Please go to each product page and download the warranty certificate to view detailed information.
How is an Ella Acrylic Walk In Bath installed? How much will it cost?
Each bathroom poses a unique set of circumstances. Ella Walk In Baths are engineered to be installed above the floor avoiding costly plumbing work. The included end panel and wall extension kit allow for you to install the Walk In Bath snugly in an alcove or with one end exposed showing the finished end panel. As an option you may order an additional end panel to install the Walk In Bath with both sides exposed and finished.
Which water heater will provide me the best Ella Acrylic Walk In Bath experience?
Making sure the water that fills your Ella Walk In Bath is adequately heated will provide the most rejuvenating experience. We recommend using a 60+ gallon gas water heater due to the larger capacity and ability to regenerate much faster than electric units. A separate (designated in-line electric tank less water) heater can be installed that will assist your primary water heater in keeping you warm and comfortable. These units are fairly inexpensive and provide a great solution if you cannot use a gas water heater or have limited capacity.
How long will it take to fill my Ella Acrylic Walk In Tub?
It only takes about 10 minutes to fill an Ella Walk In Bath to a level where it is safe to use the hydro jets (1-2″ above the highest hydro jets) and about 6 minutes more to reach the overflow. The fill time will vary depending on the water pressure and plumbing set up available in your home. If you have well water and your pump and pressure tank are correctly adjusted you will be able to maximize the full potential of our fill fixtures. If you have city service the water pressure will depend on the distance between the water source and your home.
How can I improve the water pressure to my Ella Acrylic Walk In Bath?
Installing a water pressure booster pump will increase the water pressure throughout your entire house.
What can I do to stay warm while my Ella Acrylic Walk In Bath is filling with water?
Ella Walk In Baths come equipped with two water diverters (one for the hand mixer and one for the spout) which allow you to enjoy the warm water from the pull out hand mixer as the spout is filling the tub. These diverters can be used independently or simultaneously.
Can the In Line Water Heater be the primary source of heat in my Ella Acrylic Walk In Bath?
The 1.5kw in line water heater is designed to maintain the water temperature that the Ella Walk In Bath has been filled with. It helps to counteract the temperature loss which occurs when you use the air jets. Without an inline water heater the water temperature would drop when using the air jets because it draws in the ambient air at room temperature which is cooler than the water.
Why are Ella Gel Coat Walk-In Baths the right choice for you?
Ella Walk In Baths are loaded with features to ensure a safe, luxurious bathing experience for everyone. Our Dual Drain system, Therapeutic Air and Hydro Jets, O3 enhanced Bidet Air Jets, LED Chromatherapy Lighting, Water Sterilization system and In Line Water Heater are combined to offer a more therapeutic bathing experience than a traditional bathtub.
Where are Ella Gel Coat Walk In Baths certified?
Ella Walk In Baths are ETL Certified for the North American market. ETL Testing Laboratories is recognized by OSHA (Occupational Safety & Health Administration) as a Nationally Recognized Testing Laboratory (NRTL), just like the UL & CSA. Ella Walk In Baths are equipped with UL certified water and air pumps.
What makes an Ella Gel Coat Walk In Bathtub door water tight?
All Ella Gel Coat Walk-In Bathtubs are designed with a leak-proof door seal system. The leak-proof silicone seal is pressurized by setting the door locking arm into place which takes approximately 1 pound of force. Additionally, the weight of water inside the tub further compresses the door seal making it completely leak proof. We have so much confidence in our door seal it’s backed by our Lifetime Limited Warranty.
What is the difference between Acrylic and Ella Gel Coat Fiberglass Walk In Baths?
Ella Walk In Baths features full lines of Acrylic and Gel Coat fiberglass Walk In Baths and it’s important to understand the differences when selecting which one is right for you. Both tubs are made with fiberglass reinforcement, however the main difference is found in the surface. The Acrylic Tubs are formed from a solid sheet of material resulting in a brilliant finish that is nonporous, impermeable to mold and mildew, long lasting, and easy to maintain. Gel Coat Fiberglass provides the versatility to make durable, long lasting walk in bathtubs in a variety of sizes and applications that cannot be achieved with Acrylic material. Together both materials provide many luxurious options for bathrooms and bathers of all shapes and sizes.
Can I shower in an Ella Gel Coat Walk In Bath?
Ella Walk In Baths come equipped with a handheld shower unit. A shower curtain can be added to provide a barrier for any overspray.
Are Ella Gel Coat Walk In Baths built to last a lifetime?
Ella Gel Coat Walk In Baths are built and designed to last a lifetime with zero maintenance except normal surface cleaning. Our spacious baths have been independently tested to meet and exceed performance requirements across the US and Canada.
What is the warranty for an Ella Gel Coat Walk-In Bath?
Ella Gel Coat Walk In Baths come with a lifetime limited warranty on the acrylic shell, stainless steel door+seal and stainless steel frame. The working parts are covered by a 5 year warranty. Please go to each product page and download the warranty certificate to view detailed information.
How is an Ella Gel Coat Walk In Bath installed? How much will it cost?
Each bathroom poses a unique set of circumstances. Ella Walk In Baths are engineered to be installed above the floor avoiding costly plumbing work. The included end panel and wall extension kit allow for you to install the Walk In Bath snugly in an alcove or with one end exposed showing the finished end panel. As an option you may order an additional end panel to install the Walk In Bath with both sides exposed and finished.
Which water heater will provide me the best Ella Gel Coat Walk In Bath experience?
Making sure the water that fills your Ella Walk In Bath is adequately heated will provide the most rejuvenating experience. We recommend using a 60+ gallon gas water heater due to the larger capacity and ability to regenerate much faster than electric units. A separate (designated in-line electric tank less water) heater can be installed that will assist your primary water heater in keeping you warm and comfortable. These units are fairly inexpensive and provide a great solution if you cannot use a gas water heater or have limited capacity.
How long will it take to fill my Ella Gel Coat Walk In Tub?
It only takes about 10 minutes to fill an Ella Walk In Bath to a level where it is safe to use the hydro jets (1-2″ above the highest hydro jets) and about 6 minutes more to reach the overflow. The fill time will vary depending on the water pressure and plumbing set up available in your home. If you have well water and your pump and pressure tank are correctly adjusted you will be able to maximize the full potential of our fill fixtures. If you have city service the water pressure will depend on the distance between the water source and your home.
What can I do to stay warm while my Ella Gel Coat Walk In Bath is filling with water?
Ella Walk In Baths come equipped with two water diverters (one for the hand mixer and one for the spout) which allow you to enjoy the warm water from the pull out hand mixer as the spout is filling the tub. These diverters can be used independently or simultaneously.
Can the In Line Water Heater be the primary source of heat in my Ella Gel Coat Walk In Bath?
The 1.5kw in line water heater is designed to maintain the water temperature that the Ella Walk In Bath has been filled with. It helps to counteract the temperature loss which occurs when you use the air jets. Without an inline water heater the water temperature would drop when using the air jets because it draws in the ambient air at room temperature which is cooler than the water.
Who are Ella Walk In Showers designed for?
Ella Walk In Showers are designed for everyone who needs an easy and safe way to rejuvenate and shower in the comfort of their own home. Most importantly Ella Walk In Showers offer a way for you to stay independent longer regardless of any mobility issues that arise.
Are Ella Walk In Showers built to last a lifetime?
Ella Walk In Showers are built and designed to last a lifetime with minimal maintenance. Our Acrylic Walk-In Shower solutions are constructed of the finest materials and to the highest standards.
What is the warranty for Ella Walk In Shower products?
The entire family of Ella products come with one of the BEST overall warranties in the industry. Please call for warranty information for a specific model.